Hances Uptown Collision Center

All Repair cost must be paid in full with cleared funds or CC (3% fee applies) at time of completion! This includes all deductibles, customer paid repairs, supplements to the original estimate and any deviation or supplement request made to the paying insurance provider. You will be provided with a copy of all documents sent to the insurance co. by email.

STANDARD AUTHORIZATION POWER OF ATTORNEY
Estimate of repairs include all parts, labor, materials, procedures and specialty tools required to perfect a completed vehicle. If, on closer analysis, it is found that additional repairs are necessary, you will be contacted for authorization to proceed. If Automobile is returned to customer before Authorized Services is performed, a diagnostic, tear down and handling charge NOT INCLUDING REASSEMBLY, will be made and owned for vehicle release. If Applicable, I authorize HANCE’S UPTOWN COLLISION and its EMPLOYEES to act as my agent in negotiating the final cost of repairs with my insurance company. I hereby authorize the repair work described in the estimate and final invoice herein (attached at pickup) to be performed, including sublet work and grant you and/or your employees’ permission to operate the vehicles on streets or highways for the purposes of repairing, calibrating, and testing and acknowledge receipt of the estimate. I UNDERSTAND I AM RESPONSIBLE FOR PAYMENT OF THE COST OF REPAIRS and agree that in the event of legal action is required to secure said payment, I will also pay such additional amount as the court may fix as attorney fees. If these repairs are an INSURANCE CLAIM, the undersigned and vehicle owner, does hereby constitute and appoint HANCE’S UPTOWN COLLISION and Affiliated Trade Names, my true and lawful representative to sign my name on any insurance drafts, checks and provide said power of attorney covering any authorized repairs to my automobile and to take such action as may be necessary to negotiate said drafts / checks.

Tear Down Authorization
I authorize DISASSEMBLY and APPRAISAL of listed vehicle. If the vehicle is not repaired by Hance’s Uptown Collision, I understand there will be charges incurred for the estimate, tear down, negotiation and storage. These charges will be a minimum of $500.00, but limited to $4999.99, unless otherwise agreed to in writing and signed by both parties separately of this document. Note: All old parts will be discarded unless notified in writing prior to repair started.

Authorized And Accepted
You and your facility are hereby authorized to make specific and necessary repairs to safely and completely repair the named damaged vehicle. You and your facility will not be held responsible for loss or damage to vehicles or articles left in the vehicle in case of fire, theft, accident or any other cause beyond your control. I hereby acknowledge that the repair estimate is the basis of our agreement and is only an estimate and additional cost may be incurred. You and your facility are not responsible for DELAYS IN PARTS, INSURANCE SUPPLEMENT RESPONSE and REPAIR TIME DELAYS BEYOND YOUR CONTROL. AN EXPRESSED MECHANICS LIEN is hereby acknowledged on the above-named vehicle to secure payments thereto.

NOTICE PURSUANT TO SEC. 70.001, TEXAS PROPERTY CODE: I am the person or agent acting on behalf of the person who is obligated to pay for the repair of the motor vehicle subject to the repair contract. I understand that this vehicle is subject to repossession in accordance with SEC. 9.609, Texas Business and Commerce Code, if a written order for payment for repair of the vehicle is stopped, dishonored because of insufficient funds, no funds, or because the drawer or maker of the order has no account or the account on which it has been drawn is closed.

PAYMENT FOR REPAIRS

Payment for repairs can be made by multiple forms as posted in our lobby as well as additional modern methods. We reserve the right to demand cash for repairs as afforded by law. Any other form of payment is not a guarantee, but a promise to pay. The release of a vehicle requires payment in full, by cleared, guaranteed funds.

Credit Cards: We accept CC payments as the easiest form of convenience, but we pass that convenience fee onto the cardholder at a flat rate of 3%. The cost of that convenience will not be borne by Hance’s Uptown Collision. This is a pass-through rate and goes right to the processing company. We negotiate and repair vehicles at cash price, transparent of all operations and procedures. When taking a credit card, we lose revenue that is too costly. The savings of that cost are directly given to our employees as health benefits.

Insurance Checks: We accept Insurance Checks from major and known carriers in our database. These are not guaranteed funds and a stop pay or failure to pay by a carriers check, subjects you the vehicle owner, to additional fees or storage of repossession if the carrier paying for repairs fails to honor a check.

Personal Checks: We accept these funds, but they must CLEAR prior to the release of a vehicle. This can take up to 7 days. If you wish to use a personal check, it must have a printed address matching your driver’s license – no exceptions. We will copy the check and your license together. Drop that check off when you drop your car, so we have the time needed for those funds to be in our account. Corporate Checks have similar requirements.

Cashier’s Check: from a major bank will be accepted at the time of delivery as long as it is properly coded, printed and sourced from the institution. A “counter check” is not the same. A money order can be substituted, but we reserve the right to not release the vehicle until our bank accepts the funds.

BANK Wire: Please contact us for wire instructions at [email protected]

CASH: Is the best, but not easy to carry and we don’t always have change. But it will guarantee the release of your vehicle if you wish to wait until the time of pick up to pay.

We always require the parts to be paid for in full by check, credit card, cashier's check, or cash to order the parts and begin repairs. Parts are generally not returnable, and we must pay for them upon delivery.

Based upon events that have occurred during 2020 and current world factors, there may be delays during the repair process that will be out of our control. These delays range from parts delays and/or insurance company delays. Any delays caused by a lack of parts and/or insurance delays are not the fault of the repair facility – Hance’s Uptown Collision and our staff. We want your vehicle fixed right and fast as possible. We are working hard to accomplish that!

By signing this form, you acknowledge there may be delays beyond our control during the repair process, as described above.

At the time of delivery payment is preferred by check, cashier’s check or by cash. If a credit card is used, a 3% convenience fee will be applied to the transaction.

Hance’s will not be responsible for loaner or rental vehicle any issue caused by the delays mentioned above.

Vehicle Repair Authorization

Customer Information

Vehicle & Insurance Information